Last updated: April 4, 2026
Welcome to Retrievely (“Platform”), operated by BK Prosper Holdings LLC (“Company”, “we”, “us”, or “our”). By creating an account or using the Platform, you agree to be bound by these Terms of Service (“Terms”). Please read them carefully before using the Platform.
Retrievely is an AI-powered platform that enables creators to offer searchable, AI-assisted knowledge bases to their subscribers. The Platform hosts multiple creator tenants, each with their own curated content. Responses are generated using artificial intelligence and may not always be accurate, complete, or current.
You must provide a valid email address or sign in with Google to register. You are responsible for maintaining the confidentiality of your credentials and for all activity under your account. You must be at least 18 years old to use the Platform.
You agree not to:
Content provided through the Platform is the intellectual property of the respective creator or their licensors. AI-generated responses are provided for your personal, non-commercial use and may not be republished or redistributed without permission.
Any questions or inputs you submit remain yours, but you grant us a limited license to process them for the purpose of providing the Platform.
Certain features of the Platform require a paid subscription. Subscription fees are billed in advance on a recurring basis. You may cancel at any time, but refunds are not provided for partial billing periods. We reserve the right to change pricing with reasonable notice.
Subscriptions include a monthly question allowance. Free accounts are limited to a small number of trial questions. Paid subscribers receive a higher monthly allowance, which resets each calendar month. Unused questions do not roll over. We reserve the right to adjust these limits with reasonable notice. Your current usage and remaining questions are displayed within the application.
The Platform is provided “as is” and “as available” without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Specifically:
The Platform may provide information related to investing, real estate, business, finance, or other topics that involve financial risk. This information is strictly educational and informational in nature. It does not constitute investment advice, financial advice, legal advice, or a recommendation to buy, sell, or hold any asset or enter into any transaction. Past performance or results discussed in the content do not guarantee future results. You should always perform your own due diligence and consult licensed professionals before making any financial or investment decisions.
You acknowledge and agree that your use of the Platform and any information obtained through it is at your sole risk. You assume full responsibility for any decisions you make based on information obtained through the Platform, including but not limited to financial, investment, real estate, legal, or business decisions. You understand that AI-generated responses are based on curated content and may be incomplete, inaccurate, outdated, or inapplicable to your specific situation. The Platform is not a substitute for professional advice, coaching, or consultation.
You agree to indemnify, defend, and hold harmless BK Prosper Holdings LLC, its officers, directors, members, employees, agents, affiliates, creators on the Platform, and their respective successors and assigns (collectively, the “Indemnified Parties”) from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from or related to: (a) your use of or reliance on the Platform or any information obtained through it; (b) your violation of these Terms; (c) any decisions, actions, or transactions you undertake based on information obtained through the Platform; (d) your violation of any applicable law or regulation; or (e) your violation of any third-party rights.
To the maximum extent permitted by law, the Indemnified Parties shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenues, data, or business opportunities, whether incurred directly or indirectly, arising from your use of the Platform. This includes, without limitation, any damages arising from decisions made based on information obtained through the Platform. Our total aggregate liability for any claim arising out of or relating to these Terms shall not exceed the amount you paid us in the twelve (12) months preceding the claim.
Please read this section carefully. It affects your legal rights.
Any dispute, claim, or controversy arising out of or relating to these Terms or your use of the Platform shall be resolved through binding individual arbitration administered in the State of Texas, rather than in court, except that either party may seek injunctive or equitable relief in court for intellectual property disputes. The arbitration shall be conducted by a single arbitrator in accordance with the rules of the American Arbitration Association (AAA).
Class action waiver.You agree that any disputes will be resolved on an individual basis only. You waive any right to participate in a class action, collective action, or representative proceeding of any kind. The arbitrator may not consolidate more than one person's claims.
Jury trial waiver. You agree to waive your right to a jury trial for any dispute arising under these Terms.
We may suspend or terminate your account at any time, with or without cause, and with or without notice. Upon termination, your right to use the Platform ceases immediately. You may delete your account at any time by contacting us. Sections 6 through 11 and 14 through 17 shall survive termination.
We may update these Terms from time to time. If we make material changes, we will notify you by email or through the Platform. Continued use of the Platform after changes constitutes acceptance of the revised Terms.
These Terms are governed by and construed in accordance with the laws of the State of Texas, without regard to conflict of law principles.
We shall not be liable for any failure or delay in performing our obligations under these Terms due to causes beyond our reasonable control, including but not limited to natural disasters, war, terrorism, pandemic, epidemic, government actions, internet or infrastructure outages, power failures, or third-party service provider failures.
If you have questions about these Terms, please contact us at support@retrievely.ai.